Legal

Privacy Policy

This Privacy Policy outlines how SERP Specialist collects, uses, stores, and protects personal information.

Policy Details

Overview

SERP Specialist is committed to protecting privacy and handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This policy applies to information collected through this website and related services.

Information We Collect

We may collect personal information when someone uses this website, submits a form, requests a quote, or contacts us. Information may include

  • Name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Any details provided in messages or form fields

How We Use Information

Personal information may be used for the following purposes

  • Responding to enquiries
  • Providing quotes and service information
  • Delivering services
  • Improving website and service performance
  • Sending service-related updates where relevant

We do not sell personal information.

Analytics and Tracking

This website may use analytics tools to measure traffic and improve performance. These tools may collect information such as pages visited, time on site, browser type, device type, and referring pages.

This data is generally aggregated and does not identify individuals directly.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, and disclosure.

Information may be stored in secure systems and may be accessible only to authorised personnel or service providers who support business operations.

Third-Party Services

We may use third-party providers to support website hosting, analytics, form handling, or email delivery.

These providers may process data as part of their services and are expected to handle information securely.

Access and Correction

Individuals may request access to personal information held by us and request corrections if details are inaccurate.

Requests can be made using the contact details below.

Contact Details

For privacy-related enquiries, contact

Email info@serpspecialist.com

This policy may be updated from time to time. Continued use of the website indicates acceptance of the current policy.